Protection recommendations sometimes stall between agreement and implementation. Applications lapse, medical questions cause anxiety, or a client's circumstances change before cover is placed.
To focus the discussion:
- Where does your protection advice most often stall — needs analysis, product selection, underwriting, completion?
- What have you learnt about keeping clients engaged through the application journey?
- Which insurer processes make the biggest difference, positively or negatively?
Anonymise cases and avoid identifying individual clients or underwriters.
Adviser Forum publishes prompts like this to open professional discussion, not to set out a position. Contributions carrying practical detail are the most valuable, provided they contain no client information, no regulated advice and no confidential material belonging to your firm or a third party.