Later-life lending sits across mortgage, equity release and wider financial planning permissions, and few advisers hold all of them. The result is a referral decision on almost every case of this type.
This matters because the referral arrangement shapes the client's experience at a point when family circumstances are often complex and the decision is difficult to reverse.
Questions for discussion:
- Do you handle later-life cases in-house, refer them, or split the work, and why?
- What makes a referral arrangement work well for the client rather than just for the firms?
- Where have you seen the handover between advisers go wrong?
Please avoid recommending specific referral partners or presenting anything here as regulated advice.
One request before you reply: please describe what you have actually seen rather than what is generally said to be true. Broad claims about what advisers think are far less useful than a specific, anonymised observation, and firms should always take their own compliance view on anything discussed here.