Rate expectations move faster than product transfers and remortgage cycles, which leaves advisers explaining a moving picture to clients who have often read a very different version in the consumer press.
This matters because the gap between market commentary and a client's actual options is where trust is either built or lost. An accurate, plainly worded explanation of what is knowable and what is not tends to be worth more than a forecast.
Questions for discussion:
- How are you framing rate uncertainty with clients at the moment, without straying into prediction?
- Have you changed the timing of remortgage or product transfer conversations as a result?
- Which sources do you actually rely on when the headlines and the criteria disagree?
Please keep contributions general and avoid anything that reads as a forecast or as advice.